Distance Minimum Spend Delivery Fee
Up to 5 miles No minimum spend £6
5-10 miles No minimum spend £15
10-15 miles No minimum spend £20
15-20 miles £48 £25

Delivery Coverage

We cover a 20-mile radius from our production kitchen located in NG4 2SY.

Our in-house hand delivery service covers:

Nottingham · Loughborough · Derby · Mansfield · Shirebrook · Newark-on-Trent · Bottesford

For Chesterfield deliveries, please contact us for a custom quote.

Delivery Times

We do our best to deliver within the selected time window and successfully achieve this 99% of the time.

Standard Window

10:00 AM – 2:00 PM

Timed deliveries can be arranged at an additional cost. Please contact us for a quote.

Minimum Order Value

A minimum spend per order applies for delivery. Please refer to the delivery distance chart above for details.

Handling & Responsibility

Your order will be delivered with maximum care, and we guarantee it will arrive in perfect condition until it is handed over.

Once the order has been handed to you, we unfortunately cannot accept responsibility for any further damage.

Receiving Your Delivery

1

Please ensure that someone is available to receive the delivery and that a valid contact number is provided.

2

If you are sending the order as a gift, we strongly recommend informing the recipient that something delicious is on the way.

3

In some locations, deliveries may need to be left in post rooms or reception areas. Please ensure these locations are informed that a fragile delivery is expected, and collect your order as soon as possible.

We cannot be held responsible for delays or damage once the delivery has been left unattended.

Failed Delivery & Re-delivery

If we are unable to complete the delivery, the order will be returned to our bakery at:

Rotari Bakes
46 Carrington Street
Nottingham, NG1 7FG

!

A re-delivery charge will apply for delivery on the following day.

Multiple Delivery Dates

When ordering multiple products, all items should be scheduled for the same delivery date. This allows us to deliver your order in a single trip.

!
If different delivery dates are selected
  • Each delivery date is treated as a separate delivery
  • A delivery charge applies to each delivery date
  • Example: Two cakes delivered on two different dates will incur two delivery charges

We will send you an Invoice for any additional delivery charges on the same day

If the invoice is not paid on the same day, the order may be cancelled

!

An administration fee may apply

Shipping Information

Orders placed for Monday will be Received on Tuesday. The next day delivery service is not guaranteed by the courier.

If you receive a damaged parcel: 

Did you receive a damaged parcel? Or did you discover that your parcel is damaged after its opening? We are very sorry to hear that. Here is how to proceed in such cases to get everything sorted out as fast as possible.

Packaging is visibly damaged or deformed:

If a courier delivered a visibly damaged parcel, you have the right to reject it.
However, you can also accept the parcel and fill in a Damage Report with the courier (it may also be already prefilled by the Service Provider and attached to the parcel) and check the condition of the parcel contents.

Packaging is fine but the contents is damaged:

If you find out that the parcel contents is damaged, please fill in the Damage Report on reklamace.dpd.cz within 7 working days at the latest or contact our company in order to file a claim.